Shipping policy
We currently ship within the UK, EU and Europe via Royal Mail, UPS and DHL.
For the Rest of the World, please contact us for shipping details.
Place your order before 12 pm (UK Time) Monday - Friday except Bank Holidays, we'll aim to despatch on the same day. Occasionally we ship orders from Fulfillment centres across the UK thus delivery time may vary. We prefer to keep you informed for anything shipping related, thus we recommend you to fill in your mobile number and email address for orders. With these contact information couriers like Royal Mail would be able to send notifications during the delivery. We will NOT use your contact info for any other purpose.
Billing address:
In the best interest of our customers, we require that the Billing Address should be the Same as the Shipping Address when you are paying with a Credit/Debit card online. If you do have genuine reasons to ship to different addresses, please contact us first.
Shipping prices:
| United Kingdom | 0 - 2 Kg | 2 - 20 Kg |
|---|---|---|
| Royal Mail Tracked 48 1 | Free | £2.99 |
| Royal Mail Tracked 24 | £2.99 | £5.99 |
| Royal Mail Special Delivery Guaranteed by 1pm | £9.99 | £9.99 |
1 For Small size and Light weight products we may use Royal Mail 2nd Class or other non-tracked services.
| European Union | UPS Standard | DHL Express 2 | Royal Mail International Tracked 3 | Royal Mail Oversea Partner |
|---|---|---|---|---|
| Austria | £10.00 | £20.00 | £5.00 | GLS Group |
| Belgium | £10.00 | £20.00 | £5.00 | bpost |
| Bulgaria | £10.00 | £20.00 | £5.00 | - |
| Croatia | £10.00 | £20.00 | £5.00 | posta |
| Cyprus | £10.00 | £20.00 | £5.00 | Cyprus Post |
| Czech Republic | £10.00 | £20.00 | £5.00 | - |
| Denmark | £10.00 | £20.00 | £5.00 | PostNord Danmark |
| Estonia | £10.00 | £20.00 | £5.00 | Omniva |
| Finland | £10.00 | £20.00 | £5.00 | Posti |
| France | £10.00 | £20.00 | £5.00 | La Poste |
| Germany | £10.00 | £20.00 | £5.00 | Deutsche Post |
| Greece | £10.00 | £20.00 | £5.00 | - |
| Hungary | £10.00 | £20.00 | £5.00 | Magyar Posta |
| Ireland | £10.00 | £20.00 | £5.00 | An Post |
| Italy | £10.00 | £20.00 | £5.00 | Poste Italiane |
| Latvia | £10.00 | £20.00 | £5.00 | Latvijas Pasts |
| Lithuania | £10.00 | £20.00 | £5.00 | Lietuvos paštas |
| Luxembourg | £10.00 | £20.00 | £5.00 | POST Luxembourg |
| Malta | £10.00 | £20.00 | £5.00 | MaltaPost |
| Netherlands | £10.00 | £20.00 | £5.00 | PostNL |
| Poland | £10.00 | £20.00 | £5.00 | Poczta Polska |
| Portugal | £10.00 | £20.00 | £5.00 | CTT |
| Romania | £10.00 | £20.00 | £5.00 | - |
| Slovakia | £10.00 | £20.00 | £5.00 | Slovenská pošta |
| Slovenia | £10.00 | £20.00 | £5.00 | Pošta Slovenije |
| Spain | £10.00 | £20.00 | £5.00 | Correos |
| Sweden | £10.00 | £20.00 | £5.00 | PostNord Sverige |
| Europe | UPS Standard | DHL Express 2 | Royal Mail International Tracked 3 | Royal Mail Oversea Partner |
| Iceland | £10.00 | £20.00 | £5.00 | Iceland Post |
| Liechtenstein | £10.00 | £20.00 | £5.00 | Swiss Post |
| Monaco | £10.00 | £20.00 | £5.00 | - |
| Norway | £10.00 | £20.00 | £5.00 | - |
| Switzerland | £10.00 | £20.00 | £5.00 | Swiss Post |
| Turkey | £10.00 | £20.00 | £5.00 | Ptt |
2 For 0 ~ 3 Kg; £30.00 for 3 ~ 6 Kg.
3 For Complete Royal Mail International Tracked items Oversea partner sites, please refer here.
Royal Mail Europe delivery aim: 3-5 working days. Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days.
Note Above mentioned delivery time does not take into account the time spent at the border Customs office for the parcel to clear the Import procedure, this time may vary a lot depends on the country.
DAP (Duties At Place) – International Orders
All orders sent outside of the UK are shipped on a DAP (Duties At Place) basis and may be subject to local customs import duty and taxes which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer.